![]() Please sign up for the trial using the link mentioned below and let me know if that worked. You can as well check that on your account that there is no active plan. The only way to use the app is to sign up for the trial. it is you, as mentioned earlier, the email : does not have any active subscriptions. May I know which email address have you used to login to the app ?Īgain. I need you to help me activate my trail period. My creative cloud desktop says Acrobat DC is installed and has 6 days remaining. Please sign up for the trial and let me know if you need any help with that. Application can be used only if you have the active subscription. The Acrobat Pro DC plan that was purchased on with trial is already cancelled on your account which is why you will not be able to use it. ![]() Joe, I understand that but in order to use the app, you will have to have the paid subscription. I already have the software installed and i'm signed into my account Is that right ?Īlright, please sign up for the trial using the link mentioned below and let me know if that worked. So I see that you want to sign up for trial Acrobat Pro DC plan. ![]() The trial again whenever your issue may resolved. (2/13/21 6:27:24 AM CST): I am sorry to inform you that we have an option only to cancel the trial. Possible to pause/cancel/extend my trial while we ship the hardware back and wait for the next product to arrive. There is a problem with the hardware we received. they did and said I could come back when ready On Feb 13th I spoke to an agent and asked to suspend my trial. Could you please provide your email address under which you have the active subscription for Acrobat Pro DC would like to use the software as a trial to see if this is a good fit for the business The email : does not have any active subscription. I will be shopping for a different solution for my customers. I would like to purchase a subscription for my client, but this experience has me rethinking the customer service from Adobe. This customer service representative should go back to training and learn how to better help Adobe customers. After a mountain of frustration and being sent a link to the wrong country, I started to figure out my own issue. Furthermore, they did not explain how I needed go about fixing my issue. If you have a problem with service, a rude employee, or products please leave Adobe Systems headquarters complaints we offer a convenient link to a complaint form here ĭo you have a customer complaint for Adobe Systems? Let us know by clicking here and leaving a review.Įxperienced poor service? File a complaint here! Additionally, some customers express frustration with software compatibility issues and the learning curve associated with Adobe's products. Users have reported difficulties in reaching Adobe customer support and dissatisfaction with their response times. The most common Adobe Systems corporate complaints about Adobe Systems include concerns about subscription pricing for Creative Cloud, perceived frequent software updates, and occasional software bugs. Leaving your Adobe Systems corporate office complaints below is a great way to have your voice heard. The Adobe Systems corporate office is located at 151 South Almaden Boulevard San Jose, California with Adobe Systems corporate number of 1-40. If you have a problem and need to contact Adobe Systems complaints department, the best Adobe Systems contact number to call would be toll free 1-40 or contact Adobe Systems support through email at The best hours to reach the Adobe Systems customer service number with a live agent are between 12am-12 pm hours (all times are in EST). They offer a wide range of software products and services, including Adobe Creative Cloud for design and multimedia, Adobe Document Cloud for document management, and Adobe Experience Cloud for digital marketing and analytics, serving creative professionals, businesses, and organizations across various industries. Adobe operates offices and has a significant presence worldwide. Adobe Systems is a global software company headquartered in San Jose, California.
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